How to Reactivate Your Uber Account after an Accident

Did you get into an accident while working for Uber? Shortly after the event, you probably found out that your account was deactivated. This is a standard practice, as Uber needs to act with caution while they investigate what happened and determine whether you were at fault. As part of their investigation, they must give you the opportunity to appeal a deactivation. However, we have many rideshare drivers that come to us for help when Uber or Lyft refuses to reactivate their account following a car accident.

Those who are involved in a car accident should contact a personal injury law firm without delay. The truth is, Uber is looking at their bottom line in the event of an accident. Rather than paying you for medical bills and other damages, they can simply deactivate your account and make it extremely difficult to win an appeal.

You do not have to suffer in silence after a wrongful deactivation from Uber or any other rideshare company. Our attorneys are here for you day and night, so contact us anytime if Uber refuses to reinstate your account, even though you have evidence that proves your innocence. We are happy to provide you with a free consultation at a time that’s convenient for you.

The Process to Reactivate an Uber Driver Account

It’s normal for Uber to initially deactivate your account after an accident. You can go through the process required by Uber to have your account reactivated. For one thing, Uber must give you the chance to show that someone other than you is responsible for the event. Please note that the requirements for reinstatement can vary from one case to another. However, you should be notified of any decisions made by Uber and their reasoning.

To begin the process of reversing an Uber driver account deactivation, make sure to:

• Watch out for can respond to all communications from the company. This way, you can promptly take the needed steps to prove your innocence and get back on the road. Once your account is deactivated, you may need to communicate with Uber Support using the app’s Review Centre.
• You can also contact Uber’s support team via their website if you are unable to access certain features on the app.
• Submit proof of any required documents, like your driver’s license, motor vehicle registration, and proof of insurance.
• If required to do so, complete the Uber-sponsored safety course and submit the certificate of completion to the company as soon as possible.
• To protect your rights and prepare for the possibility of a possible lawsuit, make sure to collect video footage, photos, witness statements, police reports, communications from Uber, and other kinds of evidence.

Reasons that Justify an Uber Account Deactivation

There are plenty of drivers who are kicked off the Uber platform unjustly. That doesn’t mean all deactivations are illegal, as they are based on legitimate reasons, such as:

• Multiple safety violations – if this is not your first accident or you have numerous complaints against you by customers, Uber can choose to deactivate your account permanently.
• Serious motor vehicle offenses – accidents where you have committed a serious driving violation (DUI for example) are automatically suspended.
• Expired or false documents – if Uber suspects that you are using false documents or someone else’s ID, they will deactivate your account until you supply the necessary documents. You can also be deactivated because your license, vehicle registration, etc. have expired.

Keep in mind that Uber has other reasons that can lead to account termination, which you may not be aware of. Give us a call if you would like more information on driver account deactivations by Uber and what you can do to have your account reactivated.

Your Right to Compensation

If Uber refuses to reinstate your account after a wrongful deactivation, you may have grounds to file a claim for monetary damages. Frankly, Uber does not have a good record in terms of ethical and fair business practices. So, it’s not a coincidence that they make it very difficult for drivers to reclaim their driving privileges. This way, they can avoid making payments when you file an accident claim through their insurance program. Our legal experts can build a solid case to prove you are not at fault and get you the payments you rightfully deserve.

It’s not just Uber that can be sued in these accidents. You may have been injured because of another driver’s reckless conduct or a failure by the city, county, or state to resolve hazardous road conditions. Aside from seeking medical expenses and property damage from Uber, you may have the option of filing a personal injury lawsuit. These are some of the issues that can complicate the legal process for accident victims. The rideshare accident lawyers of Kenmore can overcome these hurdles and ensure that you are fairly compensated by the responsible parties.

Legal Advice from an Uber Accident Injury Attorney

Dealing with the injuries and property damage from a car accident is hard enough on its own, but you also have the added worry of losing your job with Uber. Sadly, rideshare companies don’t have the best reputation when it comes to how they treat their drivers. Our lawyers are here to fight for you and the compensation you deserve if you were wrongfully deactivated by Uber.

Our record of recovery speaks for itself, but we know that accident victims have concerns about the cost of paying for legal services. At Kenmore Law Group, we operate under the Zero Fee Guarantee. We handle your case without charging you anything upfront. When your settlement is paid out by Uber, we claim a percentage to cover our expenses. In essence, we have to win your case in order to get paid.

Please contact our law firm in Los Angeles to schedule a free case review.